Terms of Sale
Return Policy - Once approved, the product CANNOT be returned unless there is an error in production or the final product is different than the approved proof. If the product you receive is different than what you ordered, The Sign Source will ship out the replacement product within 3 business days.
NOTE: Colors vary slightly due to the manufacturing process specific to each product. Although it is impossible to achieve an exact color match for every item, small variations in color serve to enhance the overall effect of your color scheme. Products seen on the online catalog do not always represent an identical color match. Color reproduction is limited by various situations beyond our control such as the hue/contrast settings on your monitor.
Refund Policy - You agree that The Sign Source guarantees the products it sells are free from manufacturing defects and as such will be good for 90 days after purchase of the product. If the product fails or breaks due to a manufacturing defect during that time, you agree to take a photograph of the failed or broken product and send the photograph or the original failed or broken product to The Sign Source. Upon receipt of the product or the photograph, The Sign Source will send a replacement of the product or will issue a credit for the purchase value of the failed or broken product(s). The Sign Source credit can be used on TheSignSource.net website for any purchase. The Sign Source does not guarantee or warrant that its products will work for any intended purpose or in any set of conditions. You agree that
the determination of whether a products failure or breakage is due to a manufacturing defect is within the sole discretion of The Sign Source. You further agree to provide full and complete information regarding the circumstances of the failure or breakage, including but not limited to the use of the product, the conditions the product was in, and any other information useful to an informed determination by The Sign Source as to the cause of the failure or breakage.
Cancellation Policy – If you decide to cancel an order prior to actual production, we will refund your money less any design, set up and/or materials costs. Design & set up costs can vary per job, starting at $25 and going up depending on the actual time spent on a job. We bill at $75/hr. Materials costs will also be dependent on the job. The Sign Source provides many opportunities to review, revise and cancel the order process before actually placing your order. The Sign Source is able to offer its products at the present prices due to the efficiency of allowing the customer to create and modify their own products.
You agree that The Sign Source is not responsible for reviewing, revising or canceling orders, products or images once an order has been placed. An employee, employer, officer, owner or authorized agent of The Sign Source may revise or cancel an order but is not required or obligated to do so.You agree that you have reviewed your order and that no further additions, corrections or changes need to be made and that your order is final as is.
Delivery / Shipping Policy - USPO, UPS and/or FedEx is our preferred shipping company and standard orders are shipped via USPO or FedEx Ground. You can always upgrade your shipping to next day or 2 day air at an additional cost. Important Disclaimer - Shipping Times Apply After your Order is being Completed, Printed & Packed. Production time is the time it takes to make your order. Standard production time is listed on each product page and does not start until your order is approved by you. All shipping times are calculated from the time your order is completed and packed and does not include production time!
Country of Merchant:
The Sign Source
10228 Bailey Rd Ste 203
Cornelius, NC 28031
Privacy Statements - All content included on this site including but not limited to text, graphics, logos, images, audio and video clips is the property of The Sign Source. Use of any of The Sign Source property requires written permission. All personal information provided to The Sign Source is securely stored only with user consent. All transactions processed are secured with 256-bit SSL encryption.
“Doing Business As” Name - Beave, Inc. | DBA "The Sign Source"
Accepted Credit Card – Visa, MasterCard, AmEx, Discover
Pricing - All pricing is clearly listed with products and during checkout procedures.